Contact Information

To Place an Order

• Order online at www.idtdna.com
• Email orders to orders@idtdna.com
• Fax orders to 319-626-8444
• All orders accepted by IDT are made subject to the restrictions and conditions outlined in the Usage, Warranty and Licenses section of this catalog. Further restrictions may apply. IDT reserves the right to refuse any order.

Orders are accepted until 11:00p.m. ET.

Contact IDT

Web Chat

http://www.idtdna.com/ 

By Telephone:

USA & Canada: 1-800-328-2661
Outside USA & Canada: 01-319-626-8400
Fax: 319-626-8444

By Email:

If you have a question for a specific department, you can email it directly. For general questions, contact Customer Service.

Customer Service: custserv@idtdna.com

International questions: international@idtdna.com

Update your customer information*: customerinfo@idtdna.com

Sales Representative Information: custserv@idtdna.com

Legal and Regulatory Affairs: legal@idtdna.com

Packaging & Formulation Quotes: pfquote@idtdna.com

For questions concerning Technical Support, Invoicing, or Order status/order entry use our new knowledge base system located at www.idtdna.com/InstantKB/ask.aspx.

Mailing Addresses

Corporate Headquarters:

Integrated DNA Technologies, Inc.

1710 Commercial Park

Coralville, Iowa 52241

USA

Executive Office:

Integrated DNA Technologies, Inc.

8180 N. McCormick Blvd.

Skokie, Illinois 60076

USA

*Note that you can update your account information directly on the IDT website. Instructions can be found here.